Terms & Conditions

Welcome to Luvon International. By accessing or using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order or engaging our services.

1. General

Luvon International manufactures custom garments for brands worldwide. All services and products are provided in accordance with these terms unless otherwise agreed in writing.

2. Orders & Specifications

  • All orders must include complete specifications, including sizes, colors, designs, and quantities.
  • We are not responsible for delays or errors caused by incomplete or inaccurate information provided by the customer.
  • Custom orders are manufactured based on the approved design and cannot be altered once production begins.

3. Pricing & Payment

  • All prices are quoted in [Insert Currency] unless otherwise stated.
  • Payment terms will be agreed upon before order confirmation. Production begins only after the agreed deposit or full payment is received.
  • All bank or transaction fees must be covered by the customer.

4. Production & Delivery

  • Estimated production and delivery timelines will be provided after order confirmation.
  • We are not liable for delays caused by shipping carriers, customs, or other circumstances beyond our control.
  • Shipping costs and any applicable import duties or taxes are the responsibility of the customer.

5. Returns & Cancellations

  • As all garments are custom-made, returns and cancellations are not accepted once production has started.
  • If the delivered goods are defective or do not match the approved specifications, please contact us within 7 days of receipt to arrange a resolution.

6. Intellectual Property

  • All designs, logos, and brand elements provided by the customer remain the property of the customer.
  • Customers are responsible for ensuring they have the rights to use any designs or trademarks they submit to us.

7. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from the use of our products or services. Our maximum liability is limited to the total amount paid for the specific order.

8. Privacy

Your use of our website and services is also governed by our Privacy Policy.

9. Changes to Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on our website with the updated “Effective Date.” Continued use of our services constitutes acceptance of the revised terms.

10. Contact Us

For any questions about these Terms & Conditions, please contact us:

Luvon International
Email: info@luvonintl.com
Phone: +92-327-4957514
Website: https://luvonintl.com